Enhanced voicemail usage through automatic voicemail preview. RU patent 2520355.
 Headset of mobile electronic device / 2520184Headset for a mobile electronic device has neck loop with an electrical connector which is connected to earphone lines connected to said loop. Points of connecting the lines to the neck loop lie in the immediate vicinity of each other and form a dorsal line connection node. The lines are further mechanically connected to each other at a point situated on portions between earphones and the dorsal line connection node to form a suboccipital line connection node at connection points thereof. When worn by a user, in the working position, the dorsal line connection node and the suboccipital line connection node are designed to be placed on the dorsal surface of the neck, and lines on portions between earphones and the suboccipital node are designed to be placed on top of the external ear and are situated on the surface of the head in tightened state. |
 Acoustic passage for handsets / 2518527Invention relates to telephone devices. The technical result is achieved by creating a handset with an acoustic passage in it. The acoustic passage is provided in telephone handsets for sounds transmitted from the speaker for use in "loud" communication mode, lying under the handset. One or more cut-outs in the middle portion of the handset in various shapes such as rectangular, round, elliptical etc, allows free passage of sound generated by the speaker through said acoustic passage when the handset is situated in the base unit during hands free operation. |
 Data transmission method and device based on slide detection / 2515506Invention relates to network communication technology and specifically to data transmission based on slide detection. The technical result is avoiding the downloading of data of no interest to a user, i.e. corresponding to a message cell that enters into and then slides out of the screen quickly, which considerably reduces traffic of a mobile device user. The method includes, when it is detected that a time line scrolls on the screen of a user device, recording, by a message client application, a message cell displayed on the screen (step 101), and determining, by the message client application, whether the message cell is still displayed on the screen after a predefined time interval (step 102); if the message cell is still displayed, downloading, by the message client application, data corresponding to the message cell from a message server (step 103). |
 Device for calling mobile telephone with natural sounds of mechanical musical instrument and/or mechanical animation of animation figures (versions) and mobile telephone called with natural sounds of mechanical musical instrument and/or mechanical animation of animation figures (versions) / 2513031Invention relates to mobile radio communication and specifically to a device for calling a subscriber using a telephone set. The mobile telephone calling device, equipped with a micromotor which can be turned on/off by a signal of the electronic circuit of the mobile telephone, is configured for sound call with natural sounds of a mechanical musical instrument through a mechanical musical instrument installed in the mobile telephone, said instrument having a source of sound vibrations of the mechanical musical instrument and a drive element of the mechanical musical instrument, and devices for generating mechanical vibrations kinematically interfaced by wheel gearing to a wheel mounted on the shaft of the micromotor. To enable visual call with mechanical animation of animation figures, the device includes animation figures installed in the mobile telephone, said figures respectively operating through an animation control system which is kinematically interfaced with the wheel gearing and the wheel mounted on the shaft of the micromotor. |
 Integrated user interface for exchange of messages with registration of every message / 2511122Invention relates to network technologies, particularly to integrated user message exchange interface wherein user experience is standardised irrespective of message type and registration logs are kept for every message. one common user interface (201) is used wherein messages of several different types (211, 212, 213) are presented in common manner. For example, user experience of placing telephone call is standardised irrespective of actual telephone technology (network communication (212), VoIP (213) or TTC (211)) used for communication. Besides, apart from common registration log, every message also has its separate registration log to allow higher-flexibility procedure of request and organisation irrespective of their type. |
 Mobile, compact communication device with radio frequency identification function / 2505936Mobile, compact communication device for allowing voice communication using a communication network has a first RFID, a subscriber identification module, said subscriber identification module having a second RFID having an identifier which is different from the identifier of said first RFID. Identifiers of the first RFID and second RFID for identification of mobile compact communication devices are entered into a computer database of a computer system which stores associations between identifiers of the first RFID and identifiers of the second RFID. |
 User interface for working with search engines and databases (versions) / 2504097User interface includes a screen with a working area on which there is a set of selectable objects in form of icons and display of the corresponding set of options in form of icons associated with the corresponding selectable objects. The interface also includes a control for moving a cursor used to select an object or option from said sets. In the interface, the working area of the screen is divided into a fixed number of background units arranged in rows one above the other to form a table in which each cell of the table is a background unit and in which each unit in one row is situated under a unit in an adjacent row to form columns. Each object and each option are in form of an icon situated on top of the background units and having a size equal to the size of one background unit or a multiple of background units in at least the horizontal or vertical direction. Icons of the set of selectable objects are arranged in one direction along rows of the table or columns thereof and include at least one icon corresponding to an option and the rest of the icons corresponding to objects. In each row, icons have a function of altering their appearance when pointed to by a cursor and a function of opening an underlying set of one or more selectable objects which, when opened, are situated in an adjacent row or column of the table on top of background units and along icons of a set opened prior. Icons of the set of selectable objects in each newly opened set are arranged in a direction which matches the direction of icons of a set opened prior, and include at least one icon corresponding to an option and the rest of icons corresponding to objects. |
 System of controlling ecg with wireless connection / 2501520Group of inventions relates to medical equipment. Wireless system of cardiac control contains ECG monitor and mobile phone. ECG monitor contains transceiver for wireless transmission of ECG signal data. ECG monitor contains connected with transceiver unit of notification about status for transmission of notification in case of change of ECG monitor status. Mobile phone contains electronics, transceiver for wireless reception of ECG signal data or notifications from ECG monitor and controller for transmission of ECG signal data into the control centre by electronics via mobile connection net. Controller can respond to notification from ECG monitor by communicating notification to patient by means of mobile phone or transmission of notification into the control centre. Notification is communicated to patient by means of mobile phone display, tone signal or verbal prompt, formed by mobile phone. Controller can delay transmission of specified notification into the control centre to give time for reception of notification about status of disorder elimination. When patient is informed about change in status patient is given possibility to answer immediately or to delay respond to notification. |
 Method for storing telephone number by automatically analysing message and mobile terminal executing said method / 2501177Method involves automatically comparing a search keyword extracted from an address book stored in a mobile communication terminal with content of a received message and informing a user of phone number change or new phone number saving. The following operations are performed: (S21) extracting a search keyword for each individual address content from an address book of a mobile communication terminal; (S22) the mobile communication terminal receiving a message of a sender; (S23) searching the message content using the search keyword extracted in operation (S21); (S24) in the case that the search keyword is found in the message content, displaying the 'change phone number' option on the mobile communication terminal; and (S25) in the case that a user selects the 'change phone number' option, storing a new phone number extracted from the message content instead of the existing phone number of a corresponding address content. |
 Information processing device, information processing method and recording medium on which computer programme is stored / 2500081Disclosed is an information processing device, which includes a receiving side information recording unit which records receiving side information, an image recording unit which records a receiving side image captured by the receiving side during a call, an image selection unit which selects an image at a given moment in time from images recorded in the image recording unit, a registration unit which, at the end of the call, associates the image selected by the image selection unit with receiving side information and registers that associated image in the receiving side information recording unit. |
 Processing on server in case of presentation of messages for wireless device that connects server / 2335093Invention is related to wireless networks. System and method are intended for presentation of message on graphical display of wireless device, while wireless device connects server of applications download via wireless network. When wireless device tries to connect server of applications download or changes files during navigation in server of applications download, message is sent via wireless network into computer platform of wireless device and displayed to user of wireless device. Message may be sent to wireless device from the same server of applications download, which wireless device is trying to connect or performs navigation. Alternatively, message may be sent from another server in wireless network. |
 Method for packet transfer of information in communication network / 2258318Method includes recording all talks of packet commutation systems in data storage, containing operations for transferring output packets of information in forward direction from output port A to input port B, and input information packets in backward direction from input port B to output port A, each packet containing fields of information concerning destination address, number of packet, timestamp, calendar time and actual information, while from the side of output port A each information packet, sent to primary destination address from output port A to input port B and each information packet, sent to primary destination address from input port B to output port A, is sent to secondary destination address - position of database, and content of all talks of communication network subscribers is recorded there, with transfer of packets to secondary address in each packet information about number of packet, actual information and calendar time are stored, while in input packet calendar time is corrected to time of transfer of output packet, to which this input packet is response, while during transfer of packets to secondary address priority of their transfer is decreased. |
 Payment system and sim card and smart card substrate set / 2520324Payment system comprises a payment terminal, an information processing centre connected to said payment terminal, a smart card and a mobile communication means. The information processing centre is capable of transmitting and receiving messages by mobile communication. The SIM card of the mobile communication means is provided with a substrate having a microcontroller and a transceiver with an antenna and is formed with contact interfaces for connection to the SIM card and to the mobile communication means, wherein the substrate is fit into a socket of the mobile communications means. The smart card is equipped with an analogous transceiver with an antenna for data exchange with the substrate of the SIM card over a radio channel. |
 Complex system for counterfeit protection of commodity / 2519564System comprises a rights holder client office, a consumer interface, an intellectual property audit and registration unit, a unit for producing identification labels, a system administrator unit equipped with a database forming module, an identification label verification module and a statistics and analysis module, a unit for detecting and intercepting distribution points of counterfeit products, a marketing communications unit and a consumer information support unit. |
 Combinatorial portfolio aggregations in electronic trade / 2518995Invention relates to data processing means, particularly combinatorial portfolio aggregation in electronic trade. The method involves receiving data associated with an offer for possession of at least one part of an item for a period of time, receiving additional data associated with at least one additional offer for possession of the at least one part of the item for at least one additional period of time, said period of time and the at least one additional period of time being non-concurrent, selectively aggregating said offer with the at least one additional offer into a portfolio offer for the at least one part of the item, and based on predetermined criteria, determining that the portfolio offer is a winning portfolio offer. |
 System and method for processing card fees / 2518983Invention relates to processing systems for issuance of cards with fee options applicable to a group of fee types. The processing system includes a processing module, a secure card network, an issuer fee database and card account database. The card issuance database is operable to store a fee record associated with a card, wherein the fee record includes the fee options configured to apply to the group of fee types. The card account database contains card account records for the card, wherein the card account record includes a universal fee access counter for tracking parameters associated with the fee options configured to apply to the group of fee types. |
 System and method for processing payment transaction receipts / 2518931Invention relates to methods and a server computer for processing electronic payment receipts. The server computer has an enrolment module, having enrolment information associated with an account for a portable consumer device of a consumer and indicating enrolment in a program for processing electronic payment receipts, a payment processing module for receiving an authorisation request message associated with the transaction of the portable consumer device, wherein the authorisation request message includes transaction information associated with the portable consumer device and for determining if the account associated with the portable consumer device is enrolled in the program for processing electronic payment receipts, and a mobile gateway module for sending an electronic payment receipt to the consumer if the enrolment information indicates that the account is enrolled in the program for processing electronic payment receipts, wherein the electronic payment receipt has financial data associated with the transaction. |
 Verification of portable consumer devices / 2518680Invention relates to verification of portable consumer devices. A verification token is connected to a computer by a USB connection in order to use networking facilities of the computer. The verification token reads identification information from a user portable consumer device and sends the information to a validation entry over a communication network using the networking facilities of the computer. The validation entity applies one or more validation tests to the information which it receives from the verification token. If a selected number of tests are passed, the validation entity sends a device verification value to the verification token, and optionally to a payment processing network. The verification token may enter the device verification value into a CVV field of a web page appearing on the computer display, or may display the value to the user using the computer display. |
 Method and apparatus for providing content via network, method and apparatus for receiving content via network, method and apparatus for backing up data via network, device for providing backup data and backup system / 2518675Invention relates to methods and apparatus for providing content via a network. The method comprises: storing original content in a predetermined storage device; modifying attributes of the original content to generate modified content; generating metadata including location information of the storage device in which the original content is stored; and providing the modified content and the metadata to a device interconnected via a network, wherein the metadata further include device metadata relating to information about transfer history details when modified content is transferred between different devices, and editing history relating to information about edited details of modified content. |
 System and method of preparing, arranging and packaging of foodstuffs / 2518543System comprises a point of arranging and packaging of foodstuffs, having a first working area of arranging of the foodstuff and packaging the arranged foodstuff, and a point of arranging the orders for dishes, having a second working area of arranging the orders for dishes, in which the foodstuff is placed, packed on the first working surface. Below the first working area the conveyor is located, which extends from a position near the first working area to a position near the second work area. Near the first working area there is an opening for access to the conveyor, allowing the personnel access to the conveyor for the purpose of manual loading of the foodstuff on the conveyor, arranged and packed in the first working area, for its transportation below the first working area to a position near the point of arranging the orders for dishes. |
 Data exchange method / 2517697Invention relates to exchange of data between at least two servers using a gateway. Each server has a unique federative identifier, said identifier identifying a single patient (P). By creating one session pseudonym for each pair of a providing server (12), which stores relevant patient data, and a requesting server (10) and by formatting the input session identifier associated with the requesting server and the output session identifier associated with the providing server for each session pseudonym, the servers can exchange anonymous data with each other. Patient data are transmitted from at least one providing server to a requesting server, and all session pseudonyms are replaced at the requesting server with an identifier of the requesting server for the patient (P). |
FIELD: radio engineering, communication.
SUBSTANCE: invention relates to voicemail processing, particularly to enhanced voicemail preview. A communication system for enhanced voicemail preview comprises a server configured to receive voicemail, determine contextual information, generate message preview based on transcription, inserting additional text and graphic information into the transcription, reproducing the message preview and facilitating display of the preview at the called side.
EFFECT: broader functional capabilities due to transcription of a text version, two-way switching between text and audio versions along with jump reproduction and generating contextual data obtained from voicemail metadata and user-associated data storage, such as contact lists, voice mail history.
19 cl, 7 dwg
THE BACKGROUND TO THE INVENTION
For users is becoming more common to have access to their Voicemail in their incoming e-mails or instant messages. They mostly come in the form of audiologie to e-mail or instant message), where in the audio data containing the contents of voice mail. Audio can be played, when it is required. The voicemails are often characterized by heterogeneity in information typical workflow communications worker dominated by e-mail technology and similar technologies.
Other approaches create (either automatically or with the help of people) result transcription voice mail messages in the incoming voice mailbox. These services are generally not integrated into the normal data stream to the user. Their main value stems from the possibility of reading most of the transcription, and, therefore, it is important to achieve near perfect transcription.
SHORT DESCRIPTION OF THE INVENTION
This summary of the invention provided as a chapeau to the selection, in simplified terms, concepts, which further described below in the detailed description. This summary of the invention is not intended to establish key characteristics or the inherent characteristics of the claimed subject matter and is not intended to be used as a tool when determining the amount of the claimed subject matter.
Options for implementation aimed at providing opportunities preview voice mail message as a combination of text and audio formats, by obtaining benefits from the information is automatically extracted from the data sources associated with the user and metadata voice mail message. In addition to allowing bidirectional switch between text and audio versions voice mail message together with playback-jump, elements and interactions with preview voice mail message extend the usefulness Voicemail beyond the simple reading of the text. According to some of the options for the implementation of the information in the voice mail message using contextual information is processed and is created with the ability to perform actions.
These and other signs and advantages will be obvious from reading the following detailed descriptions and view the associated drawings. It should be clear that all of the above, namely, a General description and the following detailed description, are illustrative and shall not limit the aspects, as stated.
BRIEF DESCRIPTION OF DRAWINGS
Figure 1 is a diagram that illustrates the characteristic system of unified communications, which can be implemented options for implementation for expanded use voice mail through the automatic preview voice mail message;
Figure 2 is a conceptual diagram illustrating the example of the system to provide enhanced preview voice mail message;
Figure 3 illustrates the main components while providing the extended preview of voice mail messages in accordance with the variants of implementation;
Figure 4 shows a screenshot of the typical user interface to provide an enhanced preview voice mail message;
Figure 5 is an environment, network structures, which can be implemented in accordance with the variants of implementation;
6 is a block diagram typical computing operating environment, which can be implemented options for implementation; and
Fig.7 shows a logical block diagram to ensure the extended preview of voice mail messages in accordance with the variants of implementation.
DETAILED DESCRIPTION
As briefly described above, along with the audio version can be generated a text message preview voice mail and be provided to user via e-mail or similar means. Transcription in the text version as well as the creation of additional opportunities, such as the provision of information with the ability to perform actions, performed on the basis of contextual data from the storage of data associated with a user, and metadata voice mail message. The following detailed description, refer to enclosed drawings that are part of the description and in which as the illustration shows the specific ways of implementation or examples. These aspects can be combined, can be used by other aspects and can be performed structural changes, without deviating from the essence and scope of the present invention. Consequently, the following detailed description should not be considered from the point of view of the limitations and scope of the present invention is determined supplied by the claims and its equivalents.
While the options perform the following in the General context of software modules, which are performed in relation to the application program that is executed on the operating system personal computer, a specialist in the respective field should be aware that aspects can also be implemented in combination with other software modules.
Typically, software modules include the standard program, programs, components, data structures and structures of other types that perform specific tasks or implement specific abstract data types. Moreover, a specialist in the respective field should take into account that the options for implementation may be carried out in practice by other configurations of computer systems, including portable devices, multiprocessor systems, programmable or on the basis of microprocessor consumer electronics, laptops, computers class mainframe and comparable computing device. Options exercise can also be done in practice in distributed computing environments in which tasks are performed by the remote processing devices that are connected to each other via a network connection. In a distributed computing environment software modules can be placed on both local and remote storage devices in memory.
Options for implementation can be implemented as implemented by computer process (method), computer systems or products, such as computer software product or machine-readable medium of information. Computer software product may be a computer storage medium that is read by a computer system and have coded a computer program that contains instructions telling the computer or computer system to perform a typical process(es). Machine-readable medium of data can be, for example, is implemented by means of one or more of temporary computer memory, flash memory, hard drive, flash memory, floppy disk or CD and comparable means. Computer software product may also be a signal that is transmitted on the carrier (for example, frequency - or vazomotoriani signal), or media that are read computing system, with encoded on a computer program of instructions to perform a computer process.
In this description, the term "platform" may mean a combination of software and hardware to manage communications applications used to deliver preview voice mail message. Examples of platforms include, but are not limited to the hosted service provided through many servers; application running on one server, and comparable systems. The term "server"usually refers to a computing device that performs one or more programs, as a rule, in a network environment. The server can also be implemented as a virtual server (program)that runs on one or more computing devices that are visible on the network as the server. In more detail these technologies and typical operations is provided below.
Moreover, when used herein, the term "preview messages voice mail" refers to the text data retrieved from the voice mail messages, tagged items with action and integrated into the working service, such as e-mail application, the application instant messaging and similar applications communication. Text data can include the results of machine transcription (for example, automated voice recognition), the results transcription involving human and comparable types that can reflect the voice mail message in whole or in summary form. According to some of the options for the implementation of data obtained from a voice mail message can also include graphics properties.
Figure 1 illustrates the scheme of 100 typical schemes of unified communications, which can be implemented options for implementation for expanded use voice mail through the automatic preview voice mail message. Unified communications is an example of a modem connection to a wide range of capabilities and services, available to subscribers, such as advanced preview voice mail message. Unified communications is a communications system in real time, contributing to the instant messaging getting information about the presence, the implementation of the audio - and video-conferencing functionality implementation of web-conferences and comparable opportunities.
In the system of unified communications ("UC"), such as shown in the diagram 100, users can communicate using a variety of endpoint devices (102, 104), which are client devices UC system. Each client device can have the ability to perform one or more communications applications for voice, video, instant messaging, sharing application, data sharing and such. In addition to their advanced functionality the target device can also contribute to the implementation of regular phone calls through external connections as via PBX 124 to the public Switched Telephone Network of General Use ("PSTN"). The target device can include any type of smart phone, cell phone, any computing device that is running the application of communication, intelligent car console and advanced telephony device with additional functionality.
The network of 110 UC includes a number of servers that perform different tasks. For example, servers 114 UC provide the functionality of a registration, checking routing and presence. Functional routing capabilities allow the system to route calls to the user to any of client devices assigned to the user based on the default policy and/or installed by the user. For example, if the user is not available through the regular phone, the call can be forwarded to a cell phone user, and if the room is not responding, you can use the options voice mail. As the target device can process additional modes of communication, servers 114 UC can provide access to these modes of communication, such as instant messaging, video, and so on) through the server 112 access. The server 112 access hosts on the external network and enables communication networks 110 UC with other users in one of the additional modes of communication. Servers 114 UC can include servers, which provide a combination of the above functionality, or specialized servers that provide only specific functionality. For example, home servers that provide functionality verification of the presence, the routing servers that provide the functionality of routing servers rights management etc. Similarly, the server 112 access can provide many features, such as protected by the firewall and the ability to connect, or only specific functionality.
The server 118 implementation audio/video conferences (A/V) provides for the possibility of audio and/or video conferencing by supporting them through the internal or external network. The server 116 clearing performs intermediary transmission signaling and media data to and from the networks of other types, such as the PSTN or mobile network (for example, calls through the PBX 124 or cell phone 122). The server 115 voice mail can manage voice messages to subscribers of the UC system, performing tasks such as storage and delivery of voice mail messages, transcription of audio files in a text data and the formation of e-mail or instant messages with advanced preview voice mail messages according to some of the options for implementation. The server 116 clearing-house may act as agent user's Session Initiation Protocol (SIP).
In the UC system users can have one or more credentials, not necessarily limited to the phone number. Identification data may take any form depending on embedded networks, such as telephone number, Uniform Resource Identifier (URI) the Session Initiation Protocol (SIP) or any other identifier. Although in the UC system can use any Protocol, the preferred way is SIP.
SIP is a control Protocol (alarm) level applications for creating, modifying, and terminating sessions with one or more participants. It can be used to create two-way, multi-user or multicast sessions, which include calls over the Internet phone, multimedia distribution, and multimedia conferences. SIP is designed to be independent of the underlying transport layer.
SIP clients may use the Transport Control Protocol (TCP) to connect to the SIP servers and other leaf nodes on SIP. SIP is mainly used when installing and interrupt voice or voice calls. However, it can be used in any application where you want to initiate the session. This includes subscription and notification about the event, terminal mobility, etc. Voice and/or video, as a rule, is carried out by separate protocols session and, as a rule, the Protocol Real-Time ("RTP").
Although the characteristic system described in figure 1 with specific components, such as mediation server, server a/V and similar devices, ways of implementation is not restricted by this system is typical components and configurations. Service for the extended preview voice mail messages can be implemented in other systems and configurations that use less or more components. Moreover, such systems need not be extended systems of communication, combining various modes of communication. Ways of implementation can also be implemented as applied to the voice messages that are being delivered in the normal communication systems, such as the PSTN and cellular networks, using the principles described here.
Figure 2 is a conceptual schema 200 illustrating the main characteristic of the system to provide enhanced preview voice mail message. Although the system in accordance with the variants of implementation, probably includes a number of servers, client devices and services, as shown in figure 1, figure 2 presents only those that relate to the options for implementation.
As discussed earlier, there are many situations, when listening to a voice mail message, even in the form attached account, it is impossible or inconvenient. In most cases, text messages voice mail is preferred, but is available solutions have previously mentioned shortcomings, necessarily present in the results of transcription. Options for implementation provide technologies that support a fuller and richer integration of voice mail in the information the user's workflow. This integration is in the most common processing user information (email, instant messaging and similar types) is supported through context available in the store user data, and provides additional capabilities in addition to just reading a message, such as audiodevice, the formation of a contact, search for the voice mail message, the behavior associated with an instant message, etc.
According to some of the options for the implementation of the text preview voice mail message is formed by means of automatic speech recognition and delivered to the recipient via e-mail, instant messaging or similar technologies messaging. The speech recognition engine is directly integrated into the system voice mail and messaging in accordance with one variant of implementation. This deep integration of the speech recognition engine is able to use a significant contextual information about the calling and called party to improve accuracy (validity) recognition. This includes, but is not limited to, the names of the parties, their respective contact lists, their organizational structure, previously run relationship between the parties, associations related to the parties, etc. However, as noted above, options implementation is not limited to data generated by automated speech recognition. Also available items with the ability to perform actions and contextual information, using data transcribed involving human subjects, the combination of data, transcribed involving human subjects and formed the machine and comparable information, mark up in the scheme, which is interpreted by client applications.
Thus, the server 234 voice mail in the characteristic system receives a voice mail message in audio form and optionally accepts contextual information from sources such as server 236 presence information, the server 238 e-mail, etc. for Example, presence information can include the location associated with the caller, and the words in the voice mail message can be interpreted with more precision on the basis of information about where the caller. The server 234 voice mail can handle text from the speech recognition engine or other source of results transcription so that can be identified key information (such as names or key positions), in a special way be interpreted and created with the ability to perform actions as appropriate to the privileges of the user. Subsystem interpretation can use additional contextual information along with a conceptual allocation provided by the subsystem speech to provide a visual presentation to the user voice mail message. Interpreted preview 240 voice mail messages may be provided to the user (244) the messaging application, perform computing device 242, to represent the user interface of the application messaging. According to the other options in the implementation of the client application (instead of the Voicemail server) can insert various sources of information, such as presence, message preview voice mail message.
Typical variant of realization of the messaging application for delivery of the extended preview messages voice mail is the e-mail application. E-mail can deliver interpreted preview voice mail message along with the audio, voice mail messages so that you can easily switch between text data and audio file along with search capabilities, allowing the reader to easily search parts of the audio file in addition to the facilities on request/actions based on information in the voice mail message. Although e-mail and instant messaging is often referred to as the characteristic of services that can be integrated preview voice mail message, options implementation is not limited to this. While providing the user perception of the extended preview voice mail messages can also be used with other messaging systems such as SMS, RSS subscriptions and other comparable.
Figure 3 illustrates the main components while providing the extended preview of voice mail messages in accordance with the variants of implementation in scheme 300. As discussed above, contextual information, such as information 352 presence, information 354 contact/address book (associated with the calling and/or the recipient of the call), information 356 history of e-mail and similar data are used at different stages of formation of the extended preview voice mail message.
For example, the audio version of the message 358 voice mail can be transcribed in view 360 rich text (with elements perform actions, secretions and other properties)using contextual information to improve the accuracy of the transcription and to add properties. View 360 rich text, voice mail messages can then further processed (362) with additional properties, again using contextual information. The information used at different stages may vary. For example, at one stage may use information related to the caller, while at the other stage may use information that is associated with the subscriber.
The end product of processing 362, advanced preview voice mail messages can be integrated in the e-mail along with the audio version of the message (358) voice mail and submitted to the subscriber through an interface 364 user's e-mail application. The audio version of the voice mail message can be attached to e-mail, or you might provide a link to its location.
Through these main components and their interactions the voice mail message is integrated in the workflow e-mail along with presence information. A key part of the voice mail messages are executed with the action, and provides enhanced navigation audio data, voice mail messages, allowing the subscriber to jump to any place in the audio file to the voice mail message by clicking on the appropriate text (i.e. jump playback or change the position in the audio data). Thus, the text representation of a voice mail message appears to be so that the caller can easier to find key information without typically present errors speech recognition.
The above scenarios, specific system, application, and configuration are presented for illustration. Options for implementation are not limited to these examples. Other types of transcription, configuration, modes of communication and scripts can be used when implementing the extended preview voice mail message, the same way using the principles described here.
Figure 4 shows a screenshot of the typical user interface to provide an enhanced preview voice mail message. Elements and configuration user interface on the screen shot is presented only for illustrative purposes and do not impose restrictions on options for implementation. A messaging application that can provide enhanced previews voice mail users can use any user interface with other elements and configurations. The typical user interface includes the standard visual and text elements 472, such as commands, options, and other elements.
Their interpretation voice mail message is made with the ability to perform actions in the user interface of the e-mail application through integration with presence information available to the e-mail system. For example, clicking the right mouse button on the name displays a list of actions that the user may be desirable to perform in respect of the name, namely: adding a name in the user's contacts list, an appeal to the said person through an instant message, setting a voice call to a named person and the same. Actions may be submitted on the pop-up menu 480 or similar user interface elements (hanging item display, drop down menus and the like).
Interpreted text message 476 voice mail can include graphics or based on color schemes elements to provide additional information on the syntax and words with action. Moreover, the information available in interpreted the voice mail message can be added to the search index mail server. Thus, the voice mail message is made with the possibility of search on the text, which is interpreted, and, potentially, metadata underlying text. Search data preview is also possible via search engines work desktop computer, mobile device, and so on, not just servers. The e-mail that carries a preliminary view voice mail messages, may include the name calling and called subscribers, as, however, and detailed information about the presence of the caller to allow the called party to take the right actions based on the information in the e-mail message.
The user interface in relation to the messaging application that is able to provide a preliminary view voice mail messages, can include more or less text and graphic elements, and may use other graphical, color and other configuration schema to display different functionality and related processes.
Figure 5 is a typical environment, network structures, which can be implemented options for implementation. The platform for communication services with the advanced preview of voice mail messages can be realized through the software that runs on one or more servers 518, such as a hosted service. The platform can communicate with client applications on personal computing devices, such as cell phone 513, 512 computer class laptop and desktop computer 511 (client devices)through the network(s) 510.
As discussed above, voice mail can be delivered from a number of sources, including regular phone system, advanced communication systems and so on, within the network(s) 510, or via external network(s) 520 to the application/management server voice mail. The application server control voice mail can receive additional information, including, without limitation, presence information, contact information, and metadata voice mail message. This contextual information can be used for transcription of voice mail messages in the text data and the formation of advanced features such as data with the ability to perform actions to be represented in text form to the recipient, receiving a voice mail message.
Client device 511-513 are used to facilitate communication through various modes between users of system. Information relating to subscribers and promoting the extended preview of voice mail messages can be stored in one or more repositories (for example, storage 516 data)that can be controlled by any of the servers 518 or server 514 database.
Network 510 can(GDP) is to be performed (s) for any topology of the servers, clients, suppliers of the Internet services and communications. System in accordance with the variants of implementation can be static or dynamic topology. Network 510 can(GDP) is to include a secured network, such as a corporate network, and unprotected network, such as wireless public network or the Internet. Network 510 can also(GDP) is to coordinate the link on other networks such as PSTN and mobile networks (such as the external network(s) 520). Network 510 provides(comply) with the connection between described here nodes. As an example, and not limitation, network 510 can(GDP) to include wireless tools, such as acoustic, RF, infrared and other wireless tools.
6 and the associated review are intended to provide a brief General description of acceptable computing environment, which can be implemented options for implementation. Figure 6 illustrates the structural scheme of the typical computing operating environment for the application in accordance with the variants of implementation, such as computing device 600. In the basic configuration computing device 600 can be a management server voice mail as part of a communication system and includes at least one module 602 processing and system memory 604. Computing device 600 can also include a variety of processors, which have cooperated in the implementation of programs. Depending on the exact configuration and type of computing device system memory 604 may be temporary (such as RAM), constant (such as ROM, flash memory, etc), or some combination of both. System memory 604, as a rule, includes the operating system, acceptable to control the functioning of the platform, such as operating system WINDOWS from MICROSOFT CORPORATION, Redmond, Washington. System memory 604 may also include one or more software applications, such as software modules 606, Annex 622 work with voice mail and module 624 transcription.
The application 622 work with voice mail can be a part of services, which promotes communication through different modalities between client applications, servers and other devices, such as voice, email, instant messaging etc). Module 624 transcription can transcribing audio files of voice mail messages in the text data using contextual information, as discussed earlier. Module 624 transcription and application 622 work with voice mail can be a standalone application or an integral modules hosted service that provides enhanced communication services to client applications/devices such as preview voice mail message with information with the ability to perform actions via e-mail or instant messages. This basic configuration is illustrated in Fig.6 those components that are inside the dashed line 608.
Computing device 600 may have additional properties or functionality. For example, a computer device 600 can also include additional storage devices (removable and/or fixed), such as, for example, magnetic disks, optical disks or tape. Such additional storage devices illustrated by figure 6 as a removable device 609 storage and removable device 610 office. Machine-readable data carrier may include temporary or permanent, fixed and removable media data, implemented in any manner or for any storage technology information such as the machine-readable instructions, data structures, software modules or other data. System memory 604; removable 609 storage and fixed 610 storage device, all these components are examples of machine-readable data carrier. Machine-readable medium of data includes, but is not limited to, RAM, ROM, EEPROM, flash memory, or other technology memory, CD-ROM, digital versatile disks (DVD) or other optical storage devices, magnetic tape, magnetic tape, the storage device on a magnetic disk drives, or other devices of magnetic storage, or any other storage media that can be used to store the required information and to which access can be obtained by computing device 600. Any such machine readable data carrier can be part of a computing device 600. Computing device 600 can also have a device(a) 612 input such as keyboard, mouse, stylus, voice input device, the device touch and comparable input devices. Can also be enabled device(s) 614 output, such as display, loudspeaker, printer and output devices of other types. These devices are well known in the relevant field of technology and does not require here detailed consideration.
Typical variants of implementation also include ways. These methods can be implemented by any means, including the framework described in this document, for example, by means of machine operation devices of that type, as described in this document.
Other optional path is the execution of one or more individual operations in the way of one or more human operators to do their part. You do not want these operators were located together, and each can be located only on the machine that performs the part of the program.
Fig.7 shows a logical block diagram of the process 700 provide enhanced preview voice mail messages in accordance with the variants of implementation. The process of 700 may be implemented as part of the extended communication server voice mail.
The 700 process begins with the operation 710, in which accepted the voice mail message for the subscriber associated with the Voicemail server. A voice mail message can be stored as an audio file. In operation 720 voice mail server can be taken contextual information, such as presence information, or contact information associated with a subscriber (and their contacts), information about the history of e-mail and metadata Voicemail (voice mail message and any additional information that may be included with voice mail message in the advanced communication system).
In operation 730 audio voice mail transcribed into text data using contextual information. Contextual information is used not only to improve compliance transcription, but can also be used to find information in text format inside a voice mail message. As discussed earlier, ways of implementation are not limited based on automatic voice recognition results transcription or text data. Can use other types of conversion of voice mail messages in text and/or graphical information to provide an enhanced preview voice mail message. In operation 740 transcribed voice mail message is further processed based on contextual information, for example: some information is interpreted with the ability to perform actions; to improve the presentation of added color/graphics schemes; added the possibility to switch back and search the audio file and the same. This advanced preview voice mail messages can be inserted in an e-mail message, instant message, or a similar text-based message communication. The message can also include a copy of the audio of a voice mail message or a link to the location of the audio file. In operation 750 message that includes advanced preview voice mail messages can be forwarded to the subscriber.
Some or all of the elements with the ability to perform actions can be presented to the subscriber upon completion of the authorization process. The actions provided by the recipient based on the key parts preview voice mail message, include actions that will be performed by the e-mail application, displaying a preview of the voice mail message, or actions that will be executed by other applications. Moreover, the user interface elements of the e-mail application, displaying the preview voice mail messages can be changed dynamically, based on elements with the ability to perform actions in the preview voice mail message.
The operations included in the process of 700 presented for illustration. Advanced preview voice mail messages via the e-mail application or attachment instant messaging can be implemented in a similar processes with less or more stages, as, however, and in a different order from operations, using the principles described here.
The above technical details, examples, and data provide a complete description of the processing and use of a combination of options for the implementation. Although the subject matter was described by structural characteristics and/or methodological action, it should be clear that the subject-matter of the invention, as defined in the attached claims, not necessarily limited to the specific characteristics described here, or actions. On the contrary, specific described above signs and actions are disclosed as typical forms of implementation of the claims and options for implementation.
1. The method that is executed at least partially on a computing device to enable the extended preview voice mail message, the method contains the reception of audio data to a voice mail message for the user; definition of contextual information associated with the user and the caller; identification of key contact information and information about the presence associated with the availability of the caller, from contextual information; formation preview voice mail messages based on transcription of audio data, voice mail messages, using at least part of the contextual information, so the accuracy of the text increases the audio data, and preview the message Voicemail provides many of the elements with the ability to perform actions; insert preview voice mail messages in the message-based text for delivery to the user along with access to the audio data, voice mail messages; and representation of key contact information and information about the presence associated with the availability and the location of the caller, and information of former connections with the calling party, along with a preview voice mail message.
2. The method according to claim 1 in which the contextual information includes at least one group that includes the metadata voice mail message, presence information, contact information, organizational, information and material information communication.
3. Way under item 1, in which the message is text-based, includes at least one e-mail, instant messaging, SMS messages, RSS subscription.
4. The method according to claim 1, additionally contains the identification of key information in the preview voice mail messages based on contextual information; reproduction identified key information as that information can perform actions; and presentation of key information with the ability to perform actions in a special way.
5. Way under item 4, in which key information includes at least one group that includes the name, location, phone number, address, date, time, email address and web address.
6. Way under item 4, which play key information with the ability to perform actions includes ensuring that the action list to select the user in response to receiving instructions interest of the user element with key information.
7. The method according to claim 1 in which access to the audio data voice mail message includes one of providing sound data, voice mail messages in the attached file and provide a reference to the location in which to store audio data, voice mail messages.
8. The method according to claim 1, wherein at least a portion of the elements with the ability to perform actions are presented to the user upon completion of the authentication process and during the process of formation preview messages voice mail is a new contextual information.
9. The method according to claim 1 in which the audio data, voice mail messages are played with a search option via email preview voice mail and through metadata underlying preview voice mail message.
11. The system of claim 10, in which the message preview voice mail allows the called party to play the voice mail message in audio format, starting with the selected point, by specifying the text element corresponding to the selected point.
12. The system of claim 10, in which the message preview voice mail allows the called party to reproduce part of the voice mail message in audio format by allocating part of the voice mail messages in plain text format.
13. The system indicated in paragraph 12, in which the message preview voice mail allows the called party to use playback Voicemail messages in audio and read their voice mail messages in plain text format independently by clicking on the user interface element.
14. The system of claim 10, in which the preview voice mail messages additionally includes an element of the interface for audio playback.
15. The system of claim 10, which uses at least one of the graphical layout and color schemes to provide additional information about the syntax and elements with the ability to perform actions in the transcription voice mail message.
16. The method that is executed at least partially on a computing device to enable the extended preview voice mail message, the method contains the reception of audio data to a voice mail message for the called party; convert an audio voice mail message in the text view using presence information associated with the availability of the caller, and metadata voice mail message associated with the called party and the caller; insert the text representation in the workflow e-mail to the called party as a preliminary view voice mail messages, with the key parts preview voice mail messages are played with the ability to perform actions when the user selects, and audio data, voice mail messages acceptable to search by choosing the appropriate text elements in a text representation; and the preview view voice mail messages and presence information associated with the availability and location of the caller, and information of former connections with the calling party to the called party through the user interface of the e-mail.
17. The method according to article 16, in which the actions provided by the called party on the basis of key parts preview voice mail message, include actions performed by the e-mail application, displaying a preview of the voice mail message, and the actions performed by other applications.
18. The method according to article 16, in which the user interface elements of e-mail, displays a preview of the voice mail message, change dynamically based on the elements with the ability to perform actions in the preview voice mail message.
19. The method according to article 16, in which the metadata voice mail messages are used to obtain information about the presence associated with the calling party, and to provide information about the presence in the preview voice mail message.