Interactive mobile station idle

 

The invention relates to mobile stations expectations. Interactive mobile station idle contains many seats 16, transportable motorized moving structure 22, adapted to alternately deliver different seats 16 to the service Department 10, where the operator acts. Each seated 16 is equipped with an interactive terminal 20, connected by electronics with computer 12 associated with division 10 of the service. Interactive terminal 20 is programmed to allow the customer, who is the sitting place, prepare the request for service in the continuation of the waiting time needed to deliver the customer to the service Department. Interactive terminal 20 is adapted to transmit the service request to the computer 12 before the client who has prepared this request reaches the service Department. The invention improves the efficiency. 2 C.p. f-crystals, 2 Il.

The invention relates to a mobile station standby containing many seats transported motorized moving design, adapted to the sufficiency of erator.

Mobile station expectations of this type is known from US 3814020, which describes a conveyor system made as one piece with the building and designed to move people from point of entry to the place of exit, adjacent to many service departments. People included in this system standby, can continue to sit at the same time taking place to one of the service departments. Although this type of system, people can wait for their turn sitting, waiting time in the queue remains unproductive, as the operation between the personnel Department and accepted by the customer are made only by direct contact between the client and the operator of the Department.

Known centers of service without the operator is equipped with an automatic device that allows you to perform operations such as banking transactions, without direct contact with service operators. One such system is described in US 5600114, which describes the service center of the Bank without operator connected through electronics with the Central Bank system. The service center includes an automatic device, equipped with interactive terminals, which allow the customer vypolneniya difficult to admit serviced clients traditionally accustomed to the presence of the service operator, which can help them in operations.

From the point of view of this state of the prior art the present invention is a mobile station mode, which enables customers to interact with the service operator and which makes it possible to reduce the personnel service Department by optimization of working time.

In accordance with the present invention this objective is achieved by creating interactive mobile station idle with distinctive characteristics forming the subject of the main claim.

Characteristics and advantages of the present invention will become apparent from the following detailed description, which is given as an example and not limiting scope of patent claims, with reference to the accompanying drawings, in which Fig.1 depicts a schematic perspective view of the interactive stations expectations in accordance with the present invention, and Fig.2 is a schematic view in plan of the station according to Fig.1.

In reference to the figures position 10 schematically indicated service Department where the operator, and which is provided with computeka operations issuance of receipts for payment, ticketing, check-in at the airport and so on).

Interactive and mobile station standby 14 associated with the service Department 10. Station waiting 14 contains lots of seats 16, each of which includes a seat 18 and interactive terminal 20, connected by electronics with computer 12 division 10. Different seats 16 are transported motorized moving structure 22, which may be delivered alternately different seats so that they match the service Department 10. Service operator controls, for example, through a button 24 by the movement of the structure 22 for subsequent delivery of a seat 16 so that it matches the service Department 10 after finished operation with the client, which is before the Department. Clients are on the seats 16 in order to arrive in the direction shown by the arrow 26. At that time, as customers waiting in the queue before service Department 10, they can prepare a request for service through an interactive terminal 20. Service request consists essentially of two stages:

- select the type of operation that the client wants to perform the maintenance 10 is a Department of the Bank, the customer can choose from a variety of possible transactions in the operation of “contribution” and enter the Bank account to which contributions should be placed, and all the information normally required for this type of transaction (Deposit amount, identification of Bank checks, the number of deposited banknotes and so on). When the service Department 10 is a cashier train tickets, the requested operation may be buying a train ticket and the information provided can be a destination, a departure time, class, etc. Interactive terminal 20 may also provide useful information to perform operations, such as, for example, the cost shares for purchase/sale of shares, the time and cost of transport services and so on, Interactive terminals 20 different places for clients 16 prepare service request and send it to the computer 12 division 10. The computer 12 can communicate at the same time with all the interactive terminal 20 of the waiting stations 14 or, alternatively, may be programmed to receive information about the service request only seats 16, which is in the position of service before the service Department 10. Information is Spravochnik devices. To protect the privacy of information provided by clients, interactive terminal 20 is programmed to remove any information provided by the client, after sending a service request to the computer 12.

When the client reaches of division 10, his request for service already received by the computer 12 division 10. The operator checks the request and issues a receipt. Depending on the type of operation the operator may require the customer's signature on the form printed on the basis of information provided by the customer through an interactive terminal 20 may receive documents or money and issue a receipt. For certain types of transactions that require payment, interactive terminals 20 can be programmed to allow the customer to make payment by card payment (credit or debit cards, etc.,) may, after the customer enters a secret code.

From the preceding description it should be apparent that the station waiting in accordance with the present invention makes a change in the relationship between clients and service operators and provides an opportunity to reduce staff time and able conditions in the queue.

Claims

1. Interactive mobile station idle containing lots of seats (16) carried motorized moving structure (22), adapted to alternately deliver different seats (16) so that they match the service Department (10) where the operator, wherein each sitting place (16) is equipped with an interactive terminal (20), United by electronics with computer (12) associated with the Department (10) maintenance, and interactive terminal (20) is programmed to allow the client who is the sitting place, prepare the request for service in the continuation of the waiting time needed to deliver the customer to the service Department, and interactive terminal (20) is adapted to send the service request to the computer (12) before the client who has prepared this request reaches the service Department.

2. Station waiting on p. 1, wherein the interactive terminal (20) is programmed to allow selection of the operation that the client wants to perform and to obtain information necessary for you is Amirova so, to delete the information provided by the client, after sending a service request to the computer (12).



 

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SUBSTANCE: proposed device for implementing method f movement, including starting of vehicle, and free sliding of vehicle along inclined guide, i.e. acceleration using inertia laws, movement along horizontal section and braking on rising section till inertia forces are reduced to zero, and gripping of vehicle by stop device with its fixing at terminal station and further displacement to initial position for backward movement, consists of combination supports including two parts, namely, stone base and metal truss supporting guide rigidly connected to truss. Guide is made in form of bowl or convex spatial beam and is coated with fluoroplastic on surface of which longitudinal holes are made which are filled with oil. Similar fluoroplastic surface of cover plate installed on bottom of car from side of guide in contact with guide goes together with bowl or beam surface. Car form is streamlined and it encloses the guide. Car is provided with two ball stops to stabilize movement, and guide is furnished with two safety limiters installed on its side surfaces higher than line of movement of ball stops. Part of guide and entire car movement zone are enclosed by curvilinear sealed semitransparent envelope in which vacuum is built on section to stop platforms at terminal stations where stop devices are mounted to grip vehicle and its fixing, lifting mechanisms to set cars in initial position and lift wells and auxiliary equipment for servicing passengers, luggage and rolling stock. Curvilinear sealed semitransparent envelope is provided with slip-off section equal in length to length of passenger platform at terminal stations.

EFFECT: reduced consumption of power, material usage, provision of high speed and no adverse effect on environment.

4 cl, 7 dwg

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