Input method and display the service information of the electronic device

 

(57) Abstract:

The invention relates to electronic equipment. The technical result is to ensure that the service information in the instrument after the purchase of this device. To do this, determine whether a predefined command to a controller of the electronic device for the first time, display the menu, service information, enter and store the service information containing information about the current date. 4 C.p. f-crystals, 2 Il.

The present invention relates to a method of entering and displaying data related to maintenance of the electronic device, and more particularly, to a method for entering and displaying information about the date of the first use of the electronic device after its purchase to validate the warranty period of the electronic device.

Prior art

If within a pre-defined warranty period of time, there are differences in quality products from established norms, suppliers usually free of charge repair the defective product or replace it with new.

When servicing a defective product in order to check whether this product warranty, ha is shift the date of purchase. However, sellers rarely write the purchase date on the warranty card, label or tag. Moreover, even if the purchase date recorded by the seller, buyers often lose warranty card, label or tag indicating the date of purchase.

Even after the warranty period, some buyers intentionally throw out the warranty card and require a free service that happens quite often.

Most of the domestic Korean suppliers of electronic devices and products offers a two-year warranty period. In addition, because buyers rarely keep the warranty card, it is common practice to provide a 30-month warranty period from the date of manufacture. However, even after a 30-month warranty period in order to avoid conflicts with customers, insisting on excessive requirements, maintenance-free usually provided. Therefore, suppliers are significantly burdened by the additional maintenance costs. In addition, when determining the warranty period often conflicts with customers, which is detrimental to satisfactory customer service.

The essence sobreda/display the service information of the electronic device, in accordance with which the electronic device operates normally only when entering the date and time using this product for the first time after purchase, and save your entries.

Accordingly, to solve the above-mentioned tasks, the claimed method of the input/display service information electronic device, comprising the following steps; (a) determining whether a predefined command to a controller of the electronic device for the first time, (b) if at step (a) determined that the predefined command is entered, the menu displays the service information to enter service information, (C) determining whether you entered in menu service information service information containing information at least about the current date, and (d) in the case if at step (C) it is determined that the service information is entered, save the service information in the storage device.

The above objective and advantages of the present invention are explained in the detailed description of its preferred option, with reference to the drawings, in which are presented the following:

Fig. 1 is a block diagram of an electronic device that uses the FPIC of the IG. 2 is a block diagram of the sequence of operations in the method of the input/display of service information for the electronic device according to the present invention.

Description of the preferred option exercise

The preferred implementation of the present invention is described in detail below with reference to the drawings.

Fig. 1 is a block diagram illustrating an electronic device that uses a method of input/display of service information for the electronic device according to the present invention.

As shown in Fig. 1, an electronic device that uses a method of input/display of service information for the electronic device according to the present invention, includes a controller 11, a storage device 12, the signal processor 13, a display 14 and the block keyboard input 15.

Input method and display the service information for the electronic device according to the present invention is explained in detail below with reference to Fig. 2.

At step 201 is set to the initial value. That is, to prevent arbitrary changes in user service information, the value of N, predstavlyaut M, which allows the supplier of products such as employee services Department, alter or add service information is set to the special value "XX".

At step 202 to check, whether the user entered the service information after purchase of the product is determined whether the value is equal N to zero or not.

At step 203, if at step 202 it is determined that N is "0", determines whether the controller 11 command input key of the user. In this case, the command corresponds to the first command input when using the product, i.e. the command key enter to turn on the power". The first command input may vary depending on the type of product. In other words, at step 203 determines whether there is a keyboard command input enable product for the first time after purchase of the product by the user.

At step 204, if at step 203 it is determined that N is not equal to "0" because the user already entered service information is entered or not the same password M that is initially set value, to change or add the service information from the supplier. In this case, if the password is not entered, or if the password differs from the originally set the e alternatives special key for repair and maintenance, also called factory key is set only by special means of putting into service centres or providers, instead of using the keyboard enter 15 in the composition of the product user to the team entering the default key was seen as the appropriate password.

At step 205, if at step 203 it is determined that the controller 11 command has been entered, the service menu information related to the data stored in the storage device 12, is read by the controller 11 and is converted to a character signals using a signal processor 13 for output to the display 14. Then, the display 14 displays the service menu information using various display devices such as CRT (cathode ray tube) or LCD (liquid crystal display). Here the service menu information includes at least an input element of the date of purchase (or date of entry into effect).

At step 206, the information corresponding to the items displayed in the service menu information is entered by the user using the key input 15.

At step 207, after the user has entered the appropriate info the aqueous input 15 the save command input service information.

At step 208, if at step 207 it is determined that the save command is entered in the controller 11 is introduced from the service menu information or no information about the date related to the date of purchase (or date of entry into effect). This is due to the fact that it is pointless to enter service information, other than information about the date, in order to identify the warranty period among menu items of service information.

At step 209, if at step 208 it is determined that information about the date related to the date of purchase (or date of entry into effect), is not entered, it displays a warning message indicating that the user must be entered in the date information.

At step 210, if at step 208 it is determined that the date information is entered, the displayed menu service information is turned off.

At step 211 the counted number value units value service information is incremented by 1. Thus reported the number of installations of the values of the service information and use information about the corresponding calculated value at step 202 to prevent arbitrary changes in user service information after entering service the information, entered by the user are stored in the storage device 12. Here, the storage device 12 is a encodes the non-volatile storage device. That is, data that is saved, not lost even in case of interruption of power supply.

Using the above steps will ensure that proprietary information may not be arbitrarily displayed after the operation information input by the user. However, you can implement the modification consists in the fact that the key to display the service information, called a key factory mode is set by means of input; the corresponding service information stored in the storage device 12, will be displayed if you enter the key, the factory mode, and the controller 11 is programmed so that the original entered date information related to the date of purchase (or date of entry into effect), can not be changed.

Using the above steps, the product can be used properly only when entering and storing information related to products, in particular information about the date of use of the product for the first time after purchase. In addition, PEFC is therefore if you have problems with quality products, you can find out exactly whether the product is still under warranty.

As described above, according to the present invention when using the electronic device for the first time after purchase is entered and stored date information is required to validate the warranty period, which eliminates conflicts with the definition of the warranty period. In addition, can be greatly reduced the cost of repair of the products, warranty period which has already expired.

1. Input method and display the service information for the electronic device, comprising the steps in which (a) determine whether a predefined command to a controller of the electronic device for the first time, (b) display the service menu information to enter the service information, if at step (a) determined that the predefined command is entered, (C) enter the service information in the service menu information is displayed in the step (b), (d) if after step (C) put the save command service information, determine whether the service information containing information about the current date, menu, service information, (d) ekuwem device, and (e) if after step (d) is added to a pre-defined command to display service information, display the service information stored in the storage device.

2. The method according to p. 1, wherein if in step (g) it is determined that the current date is not entered, it displays a message requesting the input of information about the current date.

3. The method according to p. 1, wherein the storage device is used encodes the non-volatile storage device configured to store service information if you interrupt the power supply of the electronic device.

4. The method according to p. 1, characterized in that the program controller is positioned so that the service information stored in the storage device, information about the date, indicating the date of use of the device for the first time, cannot be changed.

5. The method according to p. 1, characterized in that the program controller is positioned so that the service information stored in the storage device, can be changed by entering a predetermined password.

 

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